Dubai Airport is setting a new standard for travel in a city known for its creativity and top-quality standards. Now, you no longer have to wait at baggage claim because there’s a new luggage service available. Thanks to Marhaba, the airport hospitality service of dnata and DUBZ, a leading baggage logistics company, top airport convenience now comes with door-to-door baggage handling. Now, once you arrive at DXB, you only need to walk from the terminal to your hotel, meeting or home, while your baggage is conveniently delivered to you.
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No More Baggage Claim—Seriously
Because of this new service, passengers arrived in DXB have a place to go directly after collecting their bags. As an alternative, your bags are removed from the plane, organized, cleaned and delivered straight to where you want them within the UAE. So whether you are traveling for work or pleasure, skip the mad rush near the bag drop and instead go straight in after checking in.

Think about never stopping at the baggage claim once you exit the aircraft. DXB has made that happen now. Your bags will be brought to the destination you pick several hours after you arrive with this service. You don’t have to wait any longer now. You won’t need to carry your baggage around this way. Just simple travel with ease.
And It Gets Better: Check-In from Anywhere
Still, there’s more to consider. You can now check in your luggage for departure, while out and about in the city—you just need your phone or computer. An agent after being trained will be able to:
- Go to the place where you need to be
- Weigh your suitcases and place a tag on each
- Issue your boarding pass when it is time to board the plane
- Carry your bags straight to the airport
Therefore, when you decide to fly, you can stroll right through the airport as if you’re a VIP, since your bags are checked in already and there are no lines for you.
A Global Trend in Travel Convenience
Dubai isn’t the only place pursuing easy airport travel. Lately, airports in London, Singapore, Tokyo and Hong Kong have all introduced equivalent services. For instance:
- AirPortr in Europe provides customers with doorstep luggage pickup and allows them to check in from a distance.
- Passengers at Singapore Changi and Hong Kong International can now use smart baggage handling solutions.
- Using the Takkyubin service, luggage forwarding has always been included in Japanese travel activities.
Now that Dubai is included, the UAE is making a name for itself in the rising trend of queue-free, contactless and concierge-style travel.
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How to Book the Baggage Service in Dubai
Booking is easy and can be done online via marhabaservices.com. You can find the service at dedicated service points all over Dubai and you can also use luggage storage and same-day delivery anywhere in the UAE.
- The cost is roughly (around AED 250) and depends on the service and location.
- The service applies to both arriving and departing passengers.
- You can leave your bags at the storage for hours or days if that’s what you require.
Looking Ahead: The Future of Airport Travel in Dubai
This is only the first part of what we offer. Dnata intends to take these touchpoints to the upcoming Al Maktoum International Airport (DWC) when it opens in 2032.
- You can check in with fingerprint or face recognition.
- Automation that doesn’t require waiting in line
- Next-gen digital infrastructure
To sum up, at a fully automated airport your luggage and you move smoothly from one part of the journey to another.
Final Thoughts: Where Even Your Bags Fly First Class

If you’re on a business trip with many meetings or are a tourist who wants to soak up sun as soon as you reach Dubai, the new baggage service is making a difference. Don’t have to waste any more time. Say goodbye to struggling with suitcases as you move through the airport. Freedom, flexibility and the service you’d get in any smart city. In Dubai, your bags are treated like VIPs.