One of the most significant steps the UAE Ministry of Health and Prevention (MoHAP) has taken is to bring convenience to the lives of healthcare professionals. Under the second stage of its Zero Bureaucracy Program, doctors, nurses, and other specialists will be able to transfer their professional licences between the Dubai Health Authority (DHA) and the Department of Health Abu Dhabi (DOH) without undergoing a new assessment procedure.
The breakthrough is also intended to accelerate and simplify the processing of healthcare licensing, reducing it by many times and making it vastly less paper-based. This will not only provide healthcare professionals with more convenient lives but also streamline the healthcare system itself. A new program eliminates the obligation of re-evaluation, simplifying the process of DHA-DOH transfer and increasing cross-emirate workforce mobility.
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A Faster Route to Work across Emirates
Previously, professionals moving between the two emirates had to undergo successive evaluation and documentation. These challenges are removed by the new service, so the transfer of licences is transparent and fast, increasing mobility within the healthcare industry. It is not only individual professionals who can benefit under this streamlined system, but also the hospitals and clinics, which can address staffing requirements in other emirates quickly.
Cutting Red Tape for a Faster Healthcare System
The Zero Bureaucracy Program is an extension of the wider trend in the UAE to overhaul government service by cutting out redundant processes and adding efficiency.
In its first phase, the program involved cutting the number of healthcare licensing and accreditation services to 16 to facilitate the ease of operations and enhance turnaround times.
Now, in its second phase, the Ministry has been focusing on healthcare licence transfers between the DHA and DOH- removing duplicate processes and redundant evaluation criteria.
Licence Transfers without Any Hassle
Earlier on, transferring in and out of both DHA and DOH jurisdictions would result in repetition of assessment, a process that was rather time-consuming and expensive. Professionals can now share licences, without being reassessed, under Zero Bureaucracy.
Benefits of the new transfer system:
- Increased mobility of the workforce between emirates
- A quicker turnaround of hospitals and clinics with emergency staffing needs
- Reduced paperwork on practitioners and medical institutions
Less Paperwork, More Automation
The healthcare professional evaluation process has decreased in steps by 50 percent to 70 percent in the amount of documents. The use of automation for verification using the DataFlow system, as well as integration into the system on Prometric, payment sites, and Microsoft Teams, has accelerated the approval process to a great extent.
In the case of professional licensing, services have been reduced to a mere 7 as opposed to 17. Activities such as issuing, renewing, or transferring licenses (and even licensing visiting physicians) now take up to 77 percent less paperwork to complete. Connected government databases allow some approvals to be finished within five minutes.
Facilities Benefit From the Overhaul
People are not the only ones benefiting. Licensing of Healthcare Facilities has been simplified:
- The number of procedures decreased by 50 percent, from 11 to 6
- The smaller processes were combined under one category and called the Facility Licence Amendment
- Steps reduced by 63 percent and documentation by 82 percent
- Integration of the Federal Authority for Identity and Citizenship, the Ministry of Interior, and the Tatmeen platform automates security checks
Countless hours to weeks to get approvals can today be done in a matter of days or even minutes.
A Win-Win for UAE’s Healthcare Sector
Reducing redundancies and adopting automation means that the Zero Bureaucracy Program enhances the healthcare system of the UAE. Professionals have more freedom, and the processes become faster, but facilities have the flexibility to respond to the patient demand promptly. UAE’s long-term vision in developing a seamless and effective government ecosystem that would facilitate a high-quality healthcare workforce is equally represented in this initiative.
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Bottom Line
The Zero Bureaucracy Program is not merely an administrative renovation but a step to make healthcare organizations of the UAE more dynamic, mobile, and ready to address the needs of a rapidly increasing population. In the case of healthcare professionals, it will equate to having fewer hours preoccupied with paperwork and more dedicated to the needs of patients. Employees in the healthcare sector feel more liberated to go where they feel their services are needed most; it is a win-win situation.