Good news to all those who have been using services of taxi in Dubai since it has become even easier to book for them. With the latest update, the citizens and tourists can now be able to book for a Hala taxi through the WhatsApp and not have to download any other app. This service has increased the convenience of the people because now with the help of few clicks all can get a taxi.
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Here’s a detailed guide on how you can use WhatsApp to book your next ride:
How to Book a Taxi on WhatsApp
To book a Hala taxi via WhatsApp, follow these simple steps:
- Save the Hala WhatsApp number: Save the HALATAXI contact number 800 4252 8294 in your contact list. In case you are linking or using an international number in WhatsApp, you should remember to add +971 before the number to ensure it is functional.
- Start the conversation: From the home screen, open WhatsApp and type “Hi” message in the message box and send it to the contact created for Hala Taxi. This will open an automated response as well as the details of the next steps and processes to follow.
- Share your location: You will be asked to input your pickup location. Choose your current location from the list or enter it in the chat on your own.
- Select your destination: After the selection of your pickup point, choose your drop-off location in the chat.
- Get your ride details: When both locations are confirmed, the system will offer you information such as:
- Estimated pickup time.
- Estimated fare for the ride.
- Details of the driver, also known as the Captain.
Similar to many online services, if you have any problems during the process of the booking you can just type ‘Help’ in the chat and you will be told what to do next.
Payment Options
Once your ride is completed, you can pay using one of the following options:
- Cash
- Credit or debit card
- Apple Pay
You will also receive a receipt for your trip right in your WhatsApp conversation as soon as your ride is over so all the details can be easily traced.
Types of Taxis Available
At the moment, only the Hala taxis that can transport a maximum of four people can be booked over the WhatsApp application. In case you require a car that can accommodate more passengers, you will have to launch the Careem application to access the larger car.
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Cancellation Policy
In case you want to cancel your ride means you are allowed a five minutes window from the time you have booked the taxi. In case, Captain has not started the journey towards the pickup location and cancellation is done after this time a Dh12 cancellation fee will be charged. This fee will be appended to your account balance and thus next time you hire a Hala Taxi this fee will be charged.
Key Features of the Service
- WhatsApp Convenience: This means that you can be able to hire a taxi by simply using your smartphone without having to download an additional application.
- No location guessing: Real-time information on time and fare estimates is given by the system that recognizes your geographical location.
- Payment flexibility: Riders have the opportunity to pay for the service in cash or by credit/debit card or via Apple Pay.
- Quick and easy access to support: In case you require help at any stage of the process of booking, type ‘Help’ in the chat and you’ll be provided with further instructions.
Why This Service Is a Game Changer?
Dubai’s taxi system has been made more convenient by providing this easy method of booking via the WhatsApp. Most of the users do not want to download several applications or deal with various platforms. Since WhatsApp is one of the most popular messaging applications allowing people to easily communicate, it helps to book taxis without additional applications and registrations. This is also an attempt to support the growth of smart city services that Dubai has been working to improve efficiently in transportation services.
This new feature of the WhatsApp application allows its users to book a taxi in Dubai quickly. Just store the contact, initiate a conversation, and get a sequence of instructions on how to hire the next Hala taxi service. For both the residents of Dubai and visitors this convenient and fairly fast system of booking will transform your trip in the city. For more information and to book your next ride, save the number 800 HALATAXI (4252-8294) and enjoy a seamless taxi booking experience!